International Women’s Day – Communicate with Clarity & Confidence

March 8, 2019

To celebrate International Women’s Day today, I’m sharing a snippet of Tara Mohr’s wisdom from her book Playing Big – Practical Wisdom for Women Who Want to Speak Up, Create, and Lead.  She has invaluable insights into the “little things” women do in their speech and writing which convey tentativeness, self-doubt and self-deprecation.  Are you using some of these?

Here are three of those common undermining speech habits:

“Just” –  For example, ‘I’m just concerned that……’, ‘I just want to check in and see…’, ‘I’m just curious…’.  Using this word can communicate an apologetic tone as if you are inconveniencing your listener or need to justify yourself.  It diminishes the strength of your statement or question. 

“Actually” –  Does this sound familiar, “I actually disagree”, “I actually have a question”, “I actually think…..”  Using this word (or in my opinion ‘basically’ has the same effect) can weaken your message and may sound as if you are surprised that you have a question or want to disagree.

“Kind of/ Almost” – I am sure you have heard, “I kind of think we should revise the report” and “I almost think we should change our strategy”.  These words and phrases, like the other two above are called ‘hedges’ by linguists, whose research shows lower-power and lower-status people in any group use more often.  

Work at avoiding these words and phrases in your written and spoken language when your purpose is to communicate with clarity, decisiveness and confidence.


Is acid reflux affecting your voice?

September 19, 2018

Is your speaking or singing voice being affected by reflux? You may be someone who experiences no symptoms at all or conversely have a range of debilitating symptoms which mean your voice does not perform at its best. Read More »


What’s the ‘proper’ pronunciation?

August 22, 2018

Do you ever wonder if there is a ‘proper’ way to pronounce certain words? Consider the words ‘schedule’, ‘ceremony’ and ‘territory’ for example. Have you heard these words pronounced in a variety of ways? Does it irritate you that people pronounce them differently to you? And, is there really a ‘proper’ way to pronounce such words, or is it left to the discretion of the individual?: Read More »


The do’s & don’ts of vocal health

April 15, 2018

Have you ever tried getting through a day, or even an hour, without saying a word? It’s no mean feat, especially if one of your first tasks is to order a life-restoring coffee at your local café! Despite how much we rely on our voices to navigate our days, many of us give little thought to keeping our voices healthy.  In celebration of World Voice Day on April 16: Read More »


Is your day job spoiling your voice?

August 4, 2017

There are many occupations that demand extensive use of our voices. Teachers, salespeople and lawyers, just to name a few. But what if you also happen to sing in your spare time? Then it’s important to know that poor speaking habits can affect the quality of your singing voice.  Lana was recently interviewed by Kathleen Connell, singing teacher: Read More »


3 minute voice warm-up

May 25, 2016

Does your voice ever feel scratchy, sound rough or lack energy or do you often feel like clearing your throat for the few hours after you wake up in the morning?  This is very common. It certainly does not help you speak at your best when you have an important work meeting first thing or have a phone conversation with a high-value client: Read More »


Control your stutter

October 2, 2015

Children, adolescents and adults from all cultures, languages and countries stutter. Around 1% of the world’s population experiences stuttering at any given time and as many as 5% across a lifetime.  That is a common problem indeed given there are over 7 billion of us on earth! Read More »


Eliminate um’s, ah’s and other fillers when you speak

May 26, 2015

Anxiety, uncertainty, poor focus or habit often cause us to insert fillers or ‘verbal crutches’ when we speak – words such as “um”, “ah”, “you know”, “so”, “but”, “basically, “actually” or repetitive phrases such as “as you would know”, “generally speaking”, “well basically” or “I personally”.  These words and phrases add no additional meaning to our message – in fact they detract from it.   Overuse of fillers can result in us giving others the impression that we are unsure or tentative about our topic.  We may not be aware we are using them.  Listeners can find them quite irritating and distracting.  They can certainly dilute our message and the impact we make on others: Read More »


Keep your voice healthy

April 15, 2015

Have you ever lost or injured your voice after shouting and screaming at a concert, a noisy restaurant or bar?  Have people commented that your voice isn’t sounding its best?  Have you ever given your voice and the important role it plays in your life a second thought or do you take it for granted?  Well it’s about time your started to pay attention and take action! Read More »


Polish your English pronunciation

March 3, 2015

Do you sometimes have to repeat yourself when you speak?  Are you creating poor impressions because of the way you speak?  Good clarity of speech is fundamental so you can communicate your spoken message with ease and create positive and lasting impressions on others.   Whether you are a native or non-native speaker of English, here are three tips to assist you to start polishing your English pronunciation: Read More »